Support
Need help with A-HAP, licensing, trial activation, or a lost machine reset? Get in touch and we’ll help you out.
General Support
For installation help, setup questions, or product guidance.
Email: support@arbitersoft.com
Licensing Support
For license resets, activation issues, or released key problems.
Email: licensing@arbitersoft.com
Trial Support
For trial activation issues or expired trial questions.
Email: trials@arbitersoft.com
Before Contacting Support
Please include as much detail as possible, including the product name, version, the email address used for purchase or trial, and a short description of the issue. If your original machine was destroyed and your license key could not be released, mention that clearly in your message so we can review and reset it.
Before You Ask for Help
Check Existing Topics
Many common questions are already answered in the community forum.
Include Details
When posting, include screenshots, error messages, and your setup details.
Be Specific
Clear and specific questions get faster and better answers.
Community Support
Need help, have questions, or want to suggest new features? Join our community forum where users and developers discuss issues and share solutions.